Your satisfaction is our priority. If your package arrives damaged or goes missing, we're here to help.

Report Damage: Contact our support team within 48 hours of delivery with photos of the damage. We'll arrange a replacement or refund immediately.

Lost Package Claims: All shipments are insured. If a package is lost in transit, we'll file a claim and send a replacement at no cost to you.

Contact Support: Email support@intellgadget.com or call 1-800-GADGETS for immediate assistance.

We stand behind every product we sell. If you need to return or exchange an item, we make the process seamless.

Return Window: 30 days from delivery date for full refunds or exchanges.

Return Shipping: We provide prepaid return labels for all eligible returns. Simply print and ship your item back to us.

Refund Processing: Once we receive and inspect your return, refunds are processed within 5-7 business days.

Exchange Shipping: Replacement items ship free via standard shipping. Expedited options available for an additional fee.

Free shipping on all orders. We ship via UPS, FedEx, and USPS to ensure reliable and trackable delivery for every order.

Once your order ships, you'll receive a tracking number via email. Monitor your package in real-time through our integrated tracking system. You'll receive notifications at each stage of delivery—from warehouse dispatch to final delivery.

Track Your Order: Log into your account and navigate to 'Order History' to access tracking information for all your purchases.

Standard Shipping
Delivery within 5-7 business days. Perfect for most orders.

Express Shipping
Delivery within 2-3 business days. Ideal for urgent purchases.

Overnight Shipping
Next business day delivery available for select locations. Premium service for time-sensitive orders.

International Shipping
We currently ship within the United States only. We are not able to fulfill international orders at this time. Stay tuned as we expand our shipping destinations in the future.